The Mercure Aachen Europaplatz is located close by many area attractions, including the casino, the thermal baths, the cathedral, Town Hall, and the historic Old Town district. In addition, guests who enjoy the outdoors will be able to make use of a hiking trail, which is nearby this hotel in Aachen. Many public transportation options are within steps of the Mercure Aachen Europaplatz. The hotel offers on-site parking to its guests.

Guestrooms at the Mercure Aachen Europaplatz provide an array of amenities, such as satellite television, on-demand movies, wireless Internet access, direct dial telephones, air-conditioning, minibars, in-room safes, and private bathrooms with bathtubs, bathrobes, and hairdryers. There are one hundred eighteen guestrooms at the hotel, including forty-five family rooms.

The accommodations at the Mercure Aachen Europaplatz offer modern amenities, such as seven conference rooms, a garden terrace, a restaurant, a bar, a playground, a reading corner, and elevator access. The hotel also offers a swimming pool, a spa, and a hot tub.